We accept items in their original and unused condition for refund or exchange within 30 days of the shipment date.  Items must be in their original packaging with all accessories and tags intact.  Clothing must have all tags attached and must not be worn or washed.  If these conditions are not met, items will be returned to customer.   Customer is responsible for all shipping costs.  Shipping costs will not be refunded.

Returns must be received within 30 days of date ordered.  Before a return is accepted, an authorization number must be received from us via email babyzown@sasktel.net.  Please include your name, order number and reason for return.  Once your return is approved a return authorization number will be e-mailed to you with detailed instructions for your return.  Return shipping charges are to be paid by the customer. 

Merchandise must be returned using a tracking number.  Make sure merchandise is insured.  The original credit card used for purchase will be credited with the refund.  Merchandise can also be exchanged for other items or for a store credit.